Terms of Service

Last updated: 21.04.2026

Introduction

These Terms of Service (the "Terms") govern your use of molkeasestudio.com (the "Website") and the services offered by Molkease Studio ("we").

By using our Website or engaging our services, you agree to these Terms.

These Terms of Service (the "Terms") govern your use of molkeasestudio.com (the "Website") and the services offered by Molkease Studio ("we").

By using our Website or engaging our services, you agree to these Terms.

1. Who we are

Molkease Studio is operated by EDUARD DEMOCHANI, based in Poland.

Contact: privacy@molkeasestudio.com

Molkease Studio is operated by EDUARD DEMOCHANI, based in Poland.

Contact: privacy@molkeasestudio.com

2. Services

We design, build, and deliver custom Notion workspaces and related consulting services for creators, agencies, startups, and individual professionals.

The exact scope, deliverables, timeline, and price for each engagement are agreed in a written proposal or service agreement before work begins.

We design, build, and deliver custom Notion workspaces and related consulting services for creators, agencies, startups, and individual professionals.

The exact scope, deliverables, timeline, and price for each engagement are agreed in a written proposal or service agreement before work begins.

3. Engagement process

You contact us through the Website or email.
We discuss your requirements during a free 30-minute discovery call/e-mail/messenger. Within 1-3 business days, we send a written proposal including scope, deliverables, timeline, and fixed quote. No obligation exists until the proposal is accepted in writing
You receive a proposal and an invoice.
Once payment is received (or the first milestone is paid), we start work. Work begins within 3 business days after the initial payment is received. Delays in payment shift the project start date accordingly, with no liability on our side
After final approval, the Deliverables are handed over. After project completion, you have 7 business days to review and request final adjustments. If no feedback is received within this period, the Deliverables are considered approved. Upon approval, we transfer ownership of the Notion workspace, provide documentation, and conduct a handoff call.

You contact us through the Website or email.
We discuss your requirements during a free 30-minute discovery call/e-mail/messenger. Within 1-3 business days, we send a written proposal including scope, deliverables, timeline, and fixed quote. No obligation exists until the proposal is accepted in writing
You receive a proposal and an invoice.
Once payment is received (or the first milestone is paid), we start work. Work begins within 3 business days after the initial payment is received. Delays in payment shift the project start date accordingly, with no liability on our side
After final approval, the Deliverables are handed over. After project completion, you have 7 business days to review and request final adjustments. If no feedback is received within this period, the Deliverables are considered approved. Upon approval, we transfer ownership of the Notion workspace, provide documentation, and conduct a handoff call.

You contact us through the Website or email.
We discuss your requirements during a free 30-minute discovery call/e-mail/messenger. Within 1-3 business days, we send a written proposal including scope, deliverables, timeline, and fixed quote. No obligation exists until the proposal is accepted in writing
You receive a proposal and an invoice.
Once payment is received (or the first milestone is paid), we start work. Work begins within 3 business days after the initial payment is received. Delays in payment shift the project start date accordingly, with no liability on our side
After final approval, the Deliverables are handed over. After project completion, you have 7 business days to review and request final adjustments. If no feedback is received within this period, the Deliverables are considered approved. Upon approval, we transfer ownership of the Notion workspace, provide documentation, and conduct a handoff call.

4. Payment, refunds & EU withdrawal

4.1 Payment methods

Prices are stated in your proposal and invoice in USD or EUR.
Payment is accepted via bank transfer (SEPA/SWIFT), Wise, Revolut, PayPal, or other agreed methods.

4.2 Payment methods

For most projects, we work on a 50/50 split: 50% to start, 50% on final delivery. Work begins within 3 business days of the initial payment.
For large projects we can split into 3 milestones: 30% kickoff, 40% mid-project (after core build review), 30% on final delivery. Each milestone invoice is tied to specific deliverables.

4.3 Refund policy

Full refund is available before the kickoff call.
After kickoff but before midpoint delivery: 70% refund.
After midpoint delivery: no refund, but unused milestone payments are returned if we discontinue work for our reasons.
If we cannot deliver due to our fault, we refund the unused portion or credit it toward future work.

4.4 EU consumer withdrawal (B2C only)

Consumers in the EU have a 14-day right of withdrawalunder Directive 2011/83/EU. If you request us to start work before the 14 days expire, you give express consentand waive this right once the service is fully performed. If you withdraw mid-work, you pay a proportionate amount for the work already performed.
To withdraw, send a clear written statement to tos@molkeasestudio.com.

4.5 Late payment

Milestone invoices are due within 7 days of issuance. Late payments delay the project timeline accordingly. After 30 days of non-payment, we reserve the right to suspend work until payment is received.

4.1 Payment methods

Prices are stated in your proposal and invoice in USD or EUR.
Payment is accepted via bank transfer (SEPA/SWIFT), Wise, Revolut, PayPal, or other agreed methods.

4.2 Payment methods

For most projects, we work on a 50/50 split: 50% to start, 50% on final delivery. Work begins within 3 business days of the initial payment.
For large projects we can split into 3 milestones: 30% kickoff, 40% mid-project (after core build review), 30% on final delivery. Each milestone invoice is tied to specific deliverables.

4.3 Refund policy

Full refund is available before the kickoff call.
After kickoff but before midpoint delivery: 70% refund.
After midpoint delivery: no refund, but unused milestone payments are returned if we discontinue work for our reasons.
If we cannot deliver due to our fault, we refund the unused portion or credit it toward future work.

4.4 EU consumer withdrawal (B2C only)

Consumers in the EU have a 14-day right of withdrawalunder Directive 2011/83/EU. If you request us to start work before the 14 days expire, you give express consentand waive this right once the service is fully performed. If you withdraw mid-work, you pay a proportionate amount for the work already performed.
To withdraw, send a clear written statement to tos@molkeasestudio.com.

4.5 Late payment

Milestone invoices are due within 7 days of issuance. Late payments delay the project timeline accordingly. After 30 days of non-payment, we reserve the right to suspend work until payment is received.

5. Post-handoff support

Every engagement includes 30 days of complimentary post-handoff support, starting on the day of final delivery.

During this period we cover:

• Questions about how to use your workspace • Fixes for bugs or technical issues caused by our build • Minor adjustments to existing views, filters, or properties (up to 2 hours total) • Response time: within 24 hours

The following are not included:

• New features or additions to the original scope

• Training sessions beyond the handoff call

• Support for third-party tools or integrations we did not build

• Scheme redesigns or structural changes

After the 30-day window, continued support is available through a separate engagement or a monthly retainer, quoted separately.

Every engagement includes 30 days of complimentary post-handoff support, starting on the day of final delivery.

During this period we cover:

The following are not included:

• New features or additions to the original scope

• Training sessions beyond the handoff call

• Support for third-party tools or integrations we did not build

• Scheme redesigns or structural changes

After the 30-day window, continued support is available through a separate engagement or a monthly retainer, quoted separately.

6. Your responsibilities

To allow us to deliver on time, you agree to provide accurate information about your project, respond to drafts and questions in a reasonable time, give access to tools or files we need, and respect agreed milestones.

If you stop responding for more than 14 days during an active engagement, we may pause the project. Restarting may be subject to a re-onboarding fee.

7. Intellectual property

Deliverables. Once paid in full, you receive a non-exclusive, perpetual, worldwide right to use the Deliverables we made for you. You can copy, modify, and use them inside your team or business.
Our templates and methods remain our intellectual property. We reuse them with other clients.
Third-party assets (icons, fonts, images) are governed by their own licenses.
Portfolio use. Unless agreed otherwise in writing, we may show your project (screenshots, descriptions, results) in our portfolio and marketing. If you ask us not to, we will respect that.

Deliverables. Once paid in full, you receive a non-exclusive, perpetual, worldwide right to use the Deliverables we made for you. You can copy, modify, and use them inside your team or business.
Our templates and methods remain our intellectual property. We reuse them with other clients.
Third-party assets (icons, fonts, images) are governed by their own licenses.
Portfolio use. Unless agreed otherwise in writing, we may show your project (screenshots, descriptions, results) in our portfolio and marketing. If you ask us not to, we will respect that.

8. Confidentiality

We treat all non-public information you share with us as confidential and use it only to deliver the Services. If your project requires a separate non-disclosure agreement, we will sign one before exchanging sensitive information.

9. Limits of liability

We perform the Services with reasonable skill and care, but provide them "as is" except where the law (especially consumer protection) requires otherwise.
Notion is a third-party platform. We do not control its availability, pricing, features, or limitations.
Our total liability for any claim is limited to the amount you paid us for the engagement giving rise to the claim. We are not liable for indirect or consequential damages, except in cases of intent, gross negligence, or where the law forbids such limitation.
Neither party is responsible for delays caused by events outside reasonable control (third-party outages, illness, natural events, government actions). We will notify you and propose a revised timeline.

We perform the Services with reasonable skill and care, but provide them "as is" except where the law (especially consumer protection) requires otherwise.
Notion is a third-party platform. We do not control its availability, pricing, features, or limitations.
Our total liability for any claim is limited to the amount you paid us for the engagement giving rise to the claim. We are not liable for indirect or consequential damages, except in cases of intent, gross negligence, or where the law forbids such limitation.
Neither party is responsible for delays caused by events outside reasonable control (third-party outages, illness, natural events, government actions). We will notify you and propose a revised timeline.

10. Termination

Either party may terminate the engagement at any time by written notice. The refund rules in section 4 apply if you terminate after work has started. We may terminate immediately if you breach these Terms, fail to pay, or behave in a way that prevents us from working safely or professionally.

11. Law, disputes & changes

These Terms are governed by the laws of Poland. Consumers may rely on mandatory consumer protection rules of their country of residence.
We resolve disputes amicably first; if that fails, the competent court decides. EU consumers may also use the Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
We may update these Terms from time to time. The current version is always on this page with the effective date. For active engagements, the version in force when the engagement was agreed continues to apply.

These Terms are governed by the laws of Poland. Consumers may rely on mandatory consumer protection rules of their country of residence.
We resolve disputes amicably first; if that fails, the competent court decides. EU consumers may also use the Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr.
We may update these Terms from time to time. The current version is always on this page with the effective date. For active engagements, the version in force when the engagement was agreed continues to apply.

If any provision is found invalid, the remaining provisions remain in effect.

For questions, write to tos@molkeasestudio.com.

If any provision is found invalid, the remaining provisions remain in effect.

For questions, write to tos@molkeasestudio.com.